Frenzy Holidays - Cancellation & Refund Policy​

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Cancellation & Refund Policy

At Frenzy Holidays, we understand that sometimes plans change, and cancellations may be necessary. Our Cancellation & Refund Policy outlines the conditions under which refunds are processed, ensuring transparency and fairness for all travelers. Please read the following terms carefully before making any bookings.

Cancellation Fees:

  • More than 30 days prior to departure: 25% of the tour cost
  • 15-30 days prior to departure: 50% of the tour cost
  • Less than 15 days prior to departure: 100% of the tour cost

Cancellation Procedure:

  • To cancel your booking, please notify us in writing (email or letter) stating your booking reference number and reason for cancellation.
  • Cancellations will only be accepted from the person who made the original booking.
  • We will acknowledge your cancellation and provide a cancellation reference number.

Refund Policy:

  • Refunds will be processed within 14 working days of cancellation.
  • Refunds will be made in the same currency as the original payment.
  • Refunds will be credited to the original payment method.

Exceptions:

  • Certain tours and packages may have stricter cancellation policies, which will be advised at the time of booking.
  • In the event of a natural disaster, political unrest, or other unforeseen circumstances, Frenzy Holidays reserves the right to cancel or modify the tour, and the cancellation policy may be amended accordingly.

Travel Insurance:

  • We strongly recommend that you purchase travel insurance to cover unexpected medical or travel-related expenses, including trip cancellations or interruptions.

By booking with Frenzy Holidays, you acknowledge that you have read, understood, and accepted our Cancellation Policy.

Contact for Cancellations & Refunds

To initiate a cancellation or refund request, please contact us at:
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