Frenzy Holidays - Cancellation & Refund Policy

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Cancellation & Refund Policy
At Frenzy Holidays, we understand that sometimes plans change, and cancellations may be necessary. Our Cancellation & Refund Policy outlines the conditions under which refunds are processed, ensuring transparency and fairness for all travelers. Please read the following terms carefully before making any bookings.
Cancellation Fees:
- More than 30 days prior to departure: 25% of the tour cost
- 15-30 days prior to departure: 50% of the tour cost
- Less than 15 days prior to departure: 100% of the tour cost
Cancellation Procedure:
- To cancel your booking, please notify us in writing (email or letter) stating your booking reference number and reason for cancellation.
- Cancellations will only be accepted from the person who made the original booking.
- We will acknowledge your cancellation and provide a cancellation reference number.
Refund Policy:
- Refunds will be processed within 14 working days of cancellation.
- Refunds will be made in the same currency as the original payment.
- Refunds will be credited to the original payment method.
Exceptions:
- Certain tours and packages may have stricter cancellation policies, which will be advised at the time of booking.
- In the event of a natural disaster, political unrest, or other unforeseen circumstances, Frenzy Holidays reserves the right to cancel or modify the tour, and the cancellation policy may be amended accordingly.
Travel Insurance:
- We strongly recommend that you purchase travel insurance to cover unexpected medical or travel-related expenses, including trip cancellations or interruptions.
By booking with Frenzy Holidays, you acknowledge that you have read, understood, and accepted our Cancellation Policy.
Contact for Cancellations & Refunds
To initiate a cancellation or refund request, please contact us at:- 📧 Email: [email protected]
- 📞 Phone: 7400453140
- 🌍 Website: www.frenzyholidays.com/
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